What is a Role?
Ans - Roles can be used to determine the visibility access of the users.
Every organization, it should have a set of designations that can be assigned to one or more employees. Similar Way Salesforce Provides Role Hierarchy.
Salesforce provides a set of Roles that can be used to assign to the users. We can also create our own hierarchy.
How do I set a user role in Salesforce?
1. Click on Set Up
2. In the Quick Find box enter 'Roles'
3. Click on 'Roles'
4. Click on ' Set up Roles'
5. Click Expand
6. Click on Add Role
7. Enter Label, Role Name, and Select the Parent Role Which this Role will report
8. enter a role name that will be displayed on the Reports
9. Click on Save
